Privacy Policy

Who We Are

CarmelloVision (“we,” “us,” or “our”) is a creative studio operated by a sole proprietor, offering portfolio, contact, and service information globally. By accessing or using our website, you agree to the terms in this Privacy Policy.

What Information We Collect

Personal Information. You may voluntarily provide personal data such as your name, email address, and any client project data or uploads when using our contact form, signing up for newsletters, or requesting services.

Usage Data (Automatic). We automatically collect IP address, device and browser information, and other technical details through tools like Google Analytics and Meta Pixel, to help us understand how visitors interact with the site.

How We Use Your Information

  • Respond to inquiries or messages you send.

  • Send newsletters or marketing updates if you opt in.

  • Enhance our website’s performance, design, and content quality.

  • Analyze site usage through analytics tools to understand trends and improve user experience.

  • Fulfill any projects or service contracts you request.

How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Google Analytics for site usage analytics.

  • Meta Pixel for advertising and remarketing purposes.

These third-party services may process your data outside of Japan, the EU, or the US. We ensure these providers adhere to data protection standards aligned with APPI, GDPR, and CCPA.

Data Retention & Deletion

  • General inquiries are retained for 12 months unless a business relationship develops.

  • Client project data is kept for the duration of the project and any legally required period, then securely deleted or anonymized.

  • You have the right to access, correct, or delete your personal information at any time—just email shane@carmellovision.com.

Your Rights

Depending on where you live, you may have the right to:

  • Access your personal information we hold.

  • Request corrections or updates.

  • Ask for deletion of your data.

  • Opt out of marketing communications.

Cookies & Tracking Technologies

We use cookies and tracking tools (such as Google Analytics and Meta Pixel) to monitor and improve site performance. You can disable cookies via your browser settings—but please note that some features may not function correctly without them.

International Compliance

CarmelloVision serves a global audience and adheres to privacy regulations including Japan’s APPI, EU’s GDPR, and California’s CCPA to protect your personal information.

Changes to This Privacy Policy

We may update this policy over time. Any changes will be reflected on this page with a new “Last Updated” date.

Last Updated: 08.13.2025

Have questions or want to make a data request? Reach out anytime at shane@carmellovision.com.